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Terms & Conditions

 

  1. Product Policy
  • Aaro Foods strives to provide accurate and current descriptions of products on its website. However, images are for illustration purposes only, and the actual products may vary.
  • Customers are advised to store products according to the suggested conditions provided on the website. Aaro Foods is not liable for any issues arising from improper storage or consumption beyond the recommended shelf life.
  • Non-edible items used for decoration on cakes must be removed before consumption.
  • Product availability is subject to stock. If a product is unavailable, we will notify customers and suggest alternatives.
  • Prices on the website are subject to change. Aaro Foods reserves the right to modify prices, promotions, and offers without prior notice.
  1. Ordering, Cancellations, and Refunds
  • Any changes to orders must be made at least 72 hours before the scheduled delivery or collection. No refunds will be given for changes made less than 72 hours before delivery or collection.
  • Upon placing an order, an order reference number will be provided in a confirmation email. Please use this number for any inquiries or changes regarding your order.
  • Orders placed on the website cannot be canceled. In case of natural calamities or unforeseen circumstances, a credit note will be issued, valid for 3 months from the date of order placement.
  • We will make every effort to deliver orders within the stipulated time. Customers are responsible for providing clear and precise delivery instructions.
  • To complete your order, all fields at checkout, including delivery information and the recipient’s contact number, must be filled out.
  • For delivery at residences, commercial premises, or hotels, please provide the complete postal address, phone number, and relevant details such as room or banquet number for hotels.
  • For any modifications to billing, delivery address, or delivery date, please contact our customer care at least 48 hours before the original delivery date.
  1. Delivery Policy
  • Deliveries will be made according to the chosen time slots. Delays may occur during national holidays, peak festival hours, or due to high order volumes.
  • We deliver 365 days a year, including Sundays and public holidays.
  • Free home delivery is available only in Mumbai and Thane City. Delivery to other areas will incur additional charges based on location. Please contact our support team for details on delivery charges to non-free delivery areas.
  • As our products have a restricted shelf life, please refer to our storage details page for more information.
  • The minimum order value for home delivery is ₹500.
  1. Copyright and Trademark Policy
  • All content on this website, including the logo, graphics, text, and design, is the property of www.hangoutcakes.com and is protected by copyright laws. No part of the content may be copied, downloaded, uploaded, published, or transmitted without prior written permission from www.hangoutcakes.com.
  1. Modification of Terms and Conditions
  • www.hangoutcakes.com reserves the right to modify these terms and conditions at any time without prior notification. The revised terms will be available on the website. If you do not agree with the revised terms, you should discontinue using the site. Continued use of the site constitutes acceptance of the updated terms.
  1. Disclaimer
  • The information on the website is provided by Aaro Foods Pvt. Ltd. in good faith and is believed to be accurate and current. However, Aaro Foods Pvt. Ltd. does not make any representations or warranties regarding the accuracy or completeness of the information.
  • Aaro Foods Pvt. Ltd. disclaims any implied warranties to the fullest extent permitted by law. By using this website, you agree to be subject to the jurisdiction of the courts of Mumbai, Maharashtra, India.
  • In the event of any system error or malfunction, we reserve the right to cancel the order with notification to the customer within 12 hours.

These terms and conditions are subject to change without notice. By using our website, you agree to these terms and conditions.

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