About Us

Background:

Hangout Cakes and Gourmet Foods is a family-owned bakery with a rich legacy of creating high-quality cakes, pastries, chocolates, and brownies. With 20 outlets spread across Mumbai, Navi Mumbai, and Thane, we have established ourselves as a trusted name in the bakery industry. Our state-of-the-art manufacturing facility at Charkop, Kandivali (West), spanning 14,500 sq. ft., is where all the magic happens. Operating under the brand name “HangOut” (registered and copyrighted in India), we aim to provide the finest baked goods to our customers.

Our Focus – 5P’s:

1. Product Quality:
At HangOut, we adhere to the highest standards of quality, focusing on taste, nutritional value, texture, and shelf life. Our products are rigorously tested and undergo in-house quality checks to ensure every treat we produce meets our customers’ expectations. We continuously strive for innovation and improvement, using customer feedback and regular surveys to refine our offerings.

2. Product Diversity:
We believe that the success of a business lies in the diversity of its products. At Hangout, we constantly innovate, keeping up with both national and international trends. We focus on creating healthier alternatives, such as healthy cookies made without all-purpose flour, gluten-free bread and cookies, and functional ingredients like adaptogens and probiotics. We also embrace fusion flavors like our Tres Leches Rasmalai Cake and Tres Leches Strawberry Rasmalai Cake. Our handcrafted, artisanal cakes and decadent, Instagram-worthy designs add a personal touch to every creation. Additionally, we offer international baked goods like cheesecakes, sourdough bread, French baguettes, and Italian biscotti. All our ingredients are carefully selected, and we ensure environmentally friendly sourcing to maintain the highest quality.

3. Product Distribution:
Efficient product distribution is key to our success. We ensure timely delivery through our dedicated fleet of delivery vans, maintaining the freshness and quality of our baked goods. Our team is committed to providing excellent service, ensuring that every customer receives their order on time and in perfect condition.

4. Profound Technology:
In today’s tech-driven world, we embrace the latest technology to enhance customer experience. Our website enables online cake orders, and we are in the process of launching a dedicated mobile app. With webcam-enabled monitoring, tablet ordering at stores, and touchscreen billing systems, we ensure smooth operations. Additionally, we are committed to sustainability, focusing on better packaging, reducing food waste, and improving energy efficiency.

5. Product Hygiene:
Hygiene is critical in the food and beverage industry, and we maintain strict hygiene standards throughout our processes. From ingredient selection to storage, preparation, and distribution, we ensure that our staff adheres to the highest cleanliness practices. Regular checks and corrective measures are implemented to maintain these standards.

Our Values:

Hangout Cakes and Gourmet Foods is a family-owned business with a commitment to delivering happiness through every bite. We are passionate about providing innovative, high-quality baked goods and strive to make every customer’s experience memorable. Our founders, Mr. Naveen Samtani and Mrs. Saroj Samtani, instills values of cleanliness, orderliness, and discipline in all aspects of our operations. We follow the Japanese “SS” practice (Seiri, Seiton, Seiso, Seiketsu, and Shitsuke) to ensure our operations are organized, clean, and efficient.

What’s New:
Hangout Cakes and Gourmet Foods is always innovating to meet the evolving tastes and preferences of our customers. We’ve embraced the latest trends in the baking industry to offer healthier and more exciting options. Some of our new offerings include:
Health-Conscious Baking: We now offer healthy cookies made without all-purpose flour, a gluten-free range of breads and cookies, and products featuring functional ingredients like adaptogens and probiotics.
Fusion Flavors: Try our unique Tres Leches Rasmalai Cake and Tres Leches Strawberry Rasmalai Cake, which combine traditional flavors with a twist for a truly unforgettable taste.
Artisanal & Handcrafted: All our cakes, pastries , breads and cookies are made with care and attention to detail, providing an artisanal touch that makes each product special.
Personalized & Customized Cakes: We cater to individual tastes and occasions, offering customized cakes tailored to your specific needs and preferences.
Instagram-Worthy Designs: Our cakes not only taste delicious but also look stunning, designed to be shared on social media.
International Baked Goods: We’ve expanded our menu to include international favorites like creamy cheesecakes, rustic sourdough bread, crisp French baguettes, and traditional Italian biscotti.

As part of our ongoing growth, we’re also expanding our presence in Maharashtra and exploring collaborations with international brands. Stay tuned for more exciting developments!