Terms and Conditions
Welcome to Hangout Cakes and Gourmet Foods!
These terms and conditions outline the rules and regulations for the use of Aaro Foods Pvt Ltd’s Website, located at www.hangoutcakes.com.
By accessing this website we assume you accept these terms and conditions. Do not continue to use Hangout Cakes and Gourmet Foods if you do not agree to take all of the terms and conditions stated on this page.
THEME CAKES ARE NOT AVAILABLE FOR SAME DAY DELIVERY
Ordering Policy
· All possible effort will be made to execute orders and to be delivered in stipulated time. It shall be customer’s responsibility to ensure that the delivery instructions are clear and precise
· To complete your order, we will need all fields at Checkout completed, including Delivery Information and the Contact number of recipient
· While placing an order, please provide us with the following information for delivery at Hotel / Residence / Office
1. Hotel – Full address of the hotel. Room No. Telephone number of the hotel.
2. Residence / Office – Postal address with phone number along with a proper landmark
· Regular Improvements will be made by Hangout Cakes & More management to improve the customer experience in the menu, ordering process and user interface from time to time
· Please be aware that the weights indicated are approximate and might vary a bit
· For any order modifications (billing, delivery address, delivery date etc.), please contact our Customer Service Department at least two working days before the original delivery date.
Delivery Policy
· Delivery hours are between 12:00pm to 08:00pm
· We deliver all 365 day including Sundays and Public Holiday
· Free home delivery is only in Mumbai as mentioned in the Delivery Details page are mentioned on our website
· We can deliver to the areas of your choice at Extra Delivery charges depending on the Loation, please contact our support to know the Delivery charges for Delivery in Non-Free Delivery Areas.
· As our product have restricted shelf life and is also subject to melt we will call up the guest or the recipient you have chosen to gift to be available at the address to receive it. No request by the customer of giving surprises to the recipient will be accepted.
· A minimum 500 must be ordered to avail home delivery service
Refund Policy
· Since cakes are perishable goods and are made to order, we would not be able to provide any refunds. We will not be liable to pay any refunds for wrong addresses, recipient unavailable.
Note – All the timings mentioned are in IST. We reserve the rights to change and amend the policies as it deem fit at any time without any notice..
By using this site the user has unconditionally accepted the terms and conditions of use as given here under and/or elsewhere in the site.
All prices listed are in Indian Rupees for delivery in Mumbai City to Virar, Thane, Navi Mumbai*
Ordering Policy
Please verify the time required for each product before ordering. If you have ordered without giving us a sufficient notice as per the indicated time in the product page, we would be unable to deliver the product. So please ensure that you read the terms and conditions against each product before ordering. We ensure that all the products published on this site are available for ordering, however in certain cases, if the ordered product is unavailable another product of equal value would be delivered. Also be aware that the weights indicated are approximate and might vary.
Refund Policy
Since cakes are perishable goods and are made to order, we would not be able to provide any refunds. No refunds for wrong addresses, recipient unavailable and other causes beyond the control of us would not be entertained.
Shipping Policy
While placing an order, please provide us with the following information for delivery at Hotel / Residence
Hotel
Full address of the hotel.
Room No
Telephone number of the hotel.
Residence
Home address with phone number.
Proper landmark
Copyright and Trademark Policy
All content on this website including the logo, graphics, text, design, is the property of www.hangoutcakes.com and protected by copyright. No part of the content shall be copied, downloaded, uploaded, published and transmitted without prior, written permission from www.hangoutcakes.com
Modification of Terms and conditions of Service:
www.hangoutcakes.com may at any time modify the terms and conditions (“Terms”) of the Service without any prior notification to you and the revised version shall be available on the site. In the event of you not agreeing to the revised terms, then you should stop using the site. By continuous usage you are agreeing to the published Terms.
The information contained on the website is provided by Aaro Foods Pvt. Ltd. in good faith. To the best of our knowledge, the information is accurate and current. However, Aaro Foods Pvt. Ltd. does not make any representation or warranty.
We hereby expressly disclaim any implied warranties imputed by the laws of any jurisdiction. We consider ourselves and intend to be subject to the jurisdiction only of the courts of Mumbai, Maharashtra in INDIA.
In event of any sytem error/malfunction we reserve the right to cancel the order with a notification to the client within 12 hours.